# Senior Specialist - Cybersecurity Production Support - Saudi Arabia 🇸🇦 at TAWANTECH

> Open job at TAWANTECH in Riyadh, Saudi Arabia. Workplace: On-site.

Source: Gulf Dev Jobs, https://gulfdevjobs.com/jobs/tawantech-senior-specialist-cybersecurity-production-support-saudi-ara-6wd54bw
Posted 29 September 2026. Last checked on the employer's career site: 3 November 2026.

## Facts

- Company: [TAWANTECH](https://gulfdevjobs.com/companies/tawantech)
- Location: Riyadh, Saudi Arabia
- Workplace: On-site
- Employment type: Full-time
- Arabic: Not required
- Visa sponsorship: Yes (company policy) (source: https://apply.workable.com/j/4A58830971)
- Skills: Python
- Not mentioned in the job post: salary, housing, flights, relocation, where you can apply from

## Job description

**Senior Specialist – Cybersecurity Production Support – Saudi Arabia 🇸🇦**

We are looking for a **Senior Specialist – Cybersecurity Production Support** to join our team in Saudi Arabia.

**Job Overview:**
The Senior Specialist will be responsible for supporting and maintaining cybersecurity platforms, ensuring high availability, operational stability, and effective security monitoring across enterprise environments.

**Key Responsibilities:**

- Provide production support for cybersecurity platforms including SIEM, SOAR, VPN, and security monitoring solutions.
- Monitor cybersecurity platforms, dashboards, alerts, and operational activities.
- Support Splunk SIEM use cases, log ingestion, correlation rules, and performance optimization.
- Manage and maintain SOAR workflows, playbooks, and automation processes.
- Support VPN infrastructure including secure remote access and site-to-site connectivity.
- Perform Incident, Problem, and Change Management activities following ITIL practices.
- Conduct Root Cause Analysis (RCA) for security incidents and platform issues.
- Support Cyber Incident Response activities including investigation and remediation.
- Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP).
- Maintain security documentation, runbooks, SOPs, and operational reports.
- Collaborate with security teams, infrastructure teams, and vendors for issue resolution.

**Requirements:**

- Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field.
- 4–8 years of experience in cybersecurity production support within enterprise or financial environments.
- Hands-on experience with:
  - SIEM platforms (Splunk Enterprise / Splunk ES preferred)
  - SOAR platforms (Cortex XSOAR, Splunk SOAR, or similar)
  - VPN technologies (IPSec / SSL VPN)
  - Security monitoring and incident response
- Strong understanding of cybersecurity operations, threat detection, and log analysis.
- Experience with ITIL Incident, Problem, and Change Management.
- Knowledge of SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO is preferred.
- Basic scripting knowledge (Python, PowerShell, or similar) is preferred.

## How to apply

Apply on the job page, https://gulfdevjobs.com/jobs/tawantech-senior-specialist-cybersecurity-production-support-saudi-ara-6wd54bw: its Apply button opens the employer's own application page.

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