OUR
OPPORTUNITY
We are seeking
an L2 DevOps Engineer to support the stability, availability, and
performance of enterprise banking platforms. This role focuses on operational
support, environment management, automation, and incident resolution across
non‑production and production environments.
The L2 DevOps
Engineer will work closely with Application Support (L1/L3), Development,
QA, Security, and Infrastructure teams to ensure reliable system operations
in highly regulated banking environments.
YOU
WILL
» Provide Level 2 DevOps
operational support for banking applications across development, testing, UAT,
and production environments.
» Monitor system health,
infrastructure, and application performance, proactively identifying and
resolving issues before business impact.
» Troubleshoot and
resolve environment, deployment, pipeline, and infrastructure issues beyond L1
capability.
» Support and maintain
CI/CD pipelines, automation scripts, and platform configurations.
» Manage and support
containerized and cloud-based environments (Docker, Kubernetes, Azure/AWS).
» Perform root cause
analysis (RCA) for recurring incidents and contribute to permanent fixes.
» Collaborate with
development and QA teams to support application deployments, hotfixes, and
configuration changes.
» Ensure systems comply
with security, compliance, and regulatory requirements applicable to KSA
banking clients.
» Maintain operational
documentation, runbooks, and standard operating procedures.
» Participate in on‑call
or incident response activities when required.
Requirements
» TO BE SUCCESSFUL IN THE ROLE YOU NEED
» Bachelor’s degree in Computer
Science, Engineering, or a related field.
» 5-10 years of experience in a DevOps, Platform, or Infrastructure Support role.
» Strong experience with CI/CD
tools (e.g., Azure DevOps, Jenkins, GitLab CI).
» Strong experience with OpenShift.
» Hands‑on experience with Linux/Unix
systems and scripting (Bash, PowerShell).
» Experience with containerization
and orchestration technologies (Docker, Kubernetes).
» Familiarity with cloud platforms (Azure and/or AWS).
» Solid understanding of ITIL-based
operations, incident, and problem management.
» Experience supporting production
systems with high availability and strict SLAs.
» Strong troubleshooting,
communication, and collaboration skills