- Support the planning, coordination, and execution of Group-wide cross-selling initiatives across the Bank and its subsidiaries.
- Facilitate collaboration between business units to identify cross-selling opportunities, unlock business synergies, and support revenue growth.
- Support the development and implementation of cross-selling frameworks, including strategic client nomination, target setting, Balanced Scorecards (BSC), and rules of engagement.
- Oversee and monitor cross-selling performance, including referrals, conversion rates, revenue realization, KPIs, and management dashboards.
- Manage cross-functional implementation activities, project milestones, dependencies, and deliverables to ensure timely execution.
- Identify implementation gaps, operational challenges, and process improvement opportunities, and coordinate their resolution with relevant stakeholders.
- Support the preparation and coordination of governance committees, management updates, and executive-level progress reports.
- Drive stakeholder engagement and support initiatives aimed at embedding a sustainable cross-selling culture across the Group.
Requirements
- Minimum 10 years of relevant banking experience, preferably with exposure to multiple banking business lines.
- Strong understanding of Retail, Corporate, SME, and other banking products and business models.
- Demonstrated leadership capabilities, with the ability to influence stakeholders and drive cross-functional collaboration.
- Strong project and program management skills, with proven experience managing complex banking initiatives.
- Excellent stakeholder management, communication, negotiation, and problem-solving skills.
- Strong analytical, commercial, and performance management capabilities.
- Ability to independently manage multiple workstreams, follow up on deliverables, and ensure accountability across business units.
- Proficiency in Excel, Power BI, and PowerPoint, including executive-level reporting and presentations.